Privacy Policy

A legal disclaimer

PRIVACY POLICY
Queen City Maintenance (Phen Limited LLC)

Effective Date: 03/28/2026

Queen City Maintenance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information.

1. INFORMATION WE COLLECT
   We may collect the following information when you interact with us:

• Name

• Phone number

• Email address

• Address (for service requests)

• Details about your service needs

1. HOW WE USE YOUR INFORMATION
   We use your information to:

• Provide quotes and services

• Communicate with you regarding appointments and updates

• Improve our services

• Send follow-ups or respond to inquiries

1. INFORMATION SHARING
   We do not sell, trade, or rent your personal information. Your information is only used to provide services and communicate with you.

2. DATA SECURITY
   We take reasonable steps to protect your information from unauthorized access or disclosure.

3. COOKIES & WEBSITE USAGE
   Our website may use basic cookies or tracking tools to improve user experience. No sensitive personal data is collected through these tools.

4. THIRD-PARTY SERVICES
   We may use third-party tools (such as website platforms, payment processors, or scheduling tools) that may collect limited information necessary to provide services.

5. YOUR RIGHTS
   You may request to:

• Access your personal information

• Correct or update your information

• Request deletion of your information

1. CONTACT US
   If you have any questions about this Privacy Policy, please contact us:

Queen City Maintenance
Phen Limited LLC
Cincinnati, Ohio
Phone: 513-970-5162

1. CHANGES TO THIS POLICY
   We may update this Privacy Policy from time to time. Updates will be posted on this page.

By using our website or services, you agree to this Privacy Policy.